Contact Us

Ready to discuss your next project? Our surface specialists are here to help you find the perfect solution.

Reach Out Directly

Connect with our territory representatives

Hank Hilton
Hank Hilton
Sales Representative
hank@surfaces9.com
South Florida • Tampa • Jacksonville • Orlando
Nicole Lee
Nicole Lee
Sales Representative
nicole@materialmatters.guru
Martin County • Palm Beach County

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⏱ Estimated response time: Within 24 hours
South Florida Service Area Map integration available

Business Information

Office Hours

Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 3:00 PM
Sunday: By appointment

Response Time

• Quote requests: Within 24 hours
• General inquiries: Same business day
• Samples: 2-3 business days

Services

• Material consultation and selection
• Project-specific recommendations
Free sample coordination
• Installation referrals
• Delivery coordination

Frequently Asked Questions

Quick answers to common questions

Most quotes are provided within 24 hours of your request. Complex projects requiring custom solutions or specialty material sourcing may take 2–3 business days for comprehensive pricing.

Yes! We offer complimentary samples for all products in our catalog. You can request samples online or contact your territory representative. Samples typically arrive within 2–3 business days.

We serve all major Florida markets including Miami-Dade, Broward, Palm Beach, Martin County, Tampa Bay, Orlando, and Jacksonville. We also handle specialty projects statewide including Key West, Naples, Sarasota, and Tallahassee.

We are a material supply and design consultation company — we don't directly install. However, we maintain a vetted network of certified installation professionals across Florida and are happy to provide referrals for contractors experienced with our specific products.

Minimum orders vary by product line and manufacturer. Most wall and pool tiles have reasonable minimums suitable for residential projects. Specialty items like 2tec2 or Nydree engineered hardwood may require larger minimum quantities. Contact us for specific product requirements.